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Jennifer Arvin Furlong

Founder and CEO

B.A. and M.A. in Communication from George Mason University


Jennifer Arvin Furlong is a communication skills trainer with a proven track record of transforming individuals into confident and effective communicators. With 30 years of experience in the field and 18 years of experience teaching in higher education, Jen has honed a unique approach that combines practical techniques with a deep understanding of human communication dynamics.

Jen has successfully trained professionals from diverse industries, ranging from corporate executives to entrepreneurs throughout her career. Her workshops and coaching sessions are designed to unlock your full potential, equipping you with the skills necessary to engage, influence, and inspire others through effective communication.

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Lauren Coates

Healthcare Strategist

B.A. in Political Science from Montana State University - Bozeman

M.A. in Communication Management from University of South Australia


Lauren Coates is a healthcare strategist with 20 years of expertise building relationships with hospital executives, physicians, nurse leaders and practice managers. She also led healthcare communication strategy for the Australian Red Cross Blood Service and a regional hospital system in the Northwest. Lauren is a people connector and a national speaker with a passion for improving communication in the healthcare setting.  

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